Follow these set up steps, or download the Install Guide to the right, to install your dash camera:
1. Package Contents and Camera Features
This section describes what has been shipped to you and an overview of the Surfsight AI-12 Dashcam.
AI-12 Camera
Mounting Bracket
USB Cable
Specialty Screwdriver
Optional: OBD Power Adaptor
Optional: Hardwire Kit
Cab Facing
Road Facing
Installation Checklist
WARNING: This type of installation should be performed by a qualified individual or professional only. Working with your vehicle’s power system can be dangerous to both you and your vehicle if you do not know what you are doing! If you have any doubts, please consult a professional.
For up to date support articles and installation guides please visit our support web pages at surfsight.net under Docs.
Step
Done
1
Insert SD card and SIM card
2
Mount the camera
3
Connect the camera to a power source
4
Direct the cameras at the road and driver
4
Calibrate the accelerometer
5
Login to surfsight.net
6
Check live video front front and rear camera
2. Installation Directions
Install SIM and SD cards, mount, power and aim camera.
Step 3 – Connect the camera to a power source The dash cam has 3 options to connect a power source (listed below) using the supplied USB cable, OBD cable or hardwire kit. The power cable connects to the round connector located on the side of the camera. Option 1: OBD Cable Option 2: USB Cable Option 3: Hardwire Kit Dismount the AI-12 camera from the mounting bracket on the windshield. Make sure that the mounting bracket is not attached, as it locks the camera into position. Use the screwdriver to loosen the three security screws on the round side of the camera. Do not remove the screws fully. Adjust the viewing angle by rotating the body of the AI-12 and lock the three side screws when finished. Mount the camera back onto the windshield. Connect the camera to a power source. The camera will turn on automatically. To unlock the camera touch screen enter a default PIN number 3333. On the main screen enter the ‘Live View’ mode Dismount the camera from the windshield and screw in the security screws all the way. Mount the camera back on the windshield.
Step 1 – Insert SIM and SD Cards
If camera comes pre-installed with SD and SIM cards skip to Step 2. In case the camera is not pre-installed with an SD and SIM cards, please follow the following steps to insert the SD and SIM cards.
Step 2 – Mount Camera
WARNING Do not install the product in a location where it can obstruct the drivers field of vision.
The camera should be placed as high as possible on the driver side of the vehicle. Make sure the glass is clean and dry before attaching the 3M adhesive mount to the windshield.
Connect to the OBD port in your vehicle
The power source should be able to supply 5V 2A.
Open the vehicle fuse box and connect as follows:
After Power is connected, run the power cable along the headliner of the car along the A-Pillar to the power source.
Step 4 – Direct the cameras at the road and driver
Follow the following steps to direct the road and cabin facing cameras.
3. Calibrate Dashcam Accelerometer
The dashcam contains an internal accelerometer that detects dangerous driving behavior to automatically create video events. The accelerometer is not calibrated in advance as the installation in every vehicle is different.
Please follow the following steps to calibrate the accelerometer:
4. Set Up Your Dashcam Portal
Click on the link to set up your Geotab cloud-based Admin Portal.
Installing your Dashcam
This helpful training guide details how to install your camera in your truck and more.
Still have questions?
Talk with our experts at 866-220-8267.
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